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When we serve you as a client or a potential client, we look at collecting information about you. In that, we collect non-personally identifiable information about you including tracking your activities through your IP address (your public IP Address) or most-recently-visited URL on our website.
We do not collect any personally identifiable information about you unless you voluntarily submit contact information to us, such as first name, last name, company name, phone, email address, and mailing address by filling out a contact form, or when you register your email address with us or emailing us, or by joining our talent pool subscription list. We may also collect personal information from you at other points on our site that state that personal information may or will be collected.
We take the collection of information seriously and we try and limit its use other than to ensure that the services we can provide you, are effective, transparent, and can meet service agreements that we may or have in contract with you or your company.
We do not sell or rent your personally identifiable information to any third parties, at any time, or for any reason. We do have an obligation under Canada Law to divulge information when required to by Law.
We do not at any time, use person-identifiable information collected from our website to send unsolicited mailings to you. We apply our contact and non-contact requirements based on Canadian Anti-Spam Legislation (CASL). We do however use personally identifiable and non-personally identifiable information for internal marketing purposes, trend analysis, pattern detection, and for website administration, as well as potential reporting requirements you ask for through an agreement.
If you voluntarily sign up for any newsletter, any talent pool subscription, or other marketing tools on our website, you’re giving us permission to email you at any time to the address you provide.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information, or if you provide that information in form submission and or email to any of our staff. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference by clicking on the unsubscribe link contained in the footer of the email and or you can contact us at any time to ensure that we remove you from the distribution list as requested.
We can at any time, if you provide us with personally identifiable information, remove that information from our records. There is a specific process, internally, that we complete removing this data. Please contact us by email or through our contacts page to speak to a security services specialist, and we will be more than happy to assist with this data removal.
We have a 30-day removal timeframe for this service.
We will use all reasonable efforts to ensure that your information is removed from our records. That being said, we do not provide assurances that any of the information you provide can be completely removed from any past backup process, and or historical backup data. We will never utilize this data, that may or may not be stored in previous records for any purpose.
When you view our website, we might store some information on your computer. This information will be in the form of a “cookie” or similar text file. Cookies are small pieces of information stored on your hard drive, not on our website. Cookies, which are tied to personal information, do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a website as easily as possible. Cookies can help us provide information that is targeted to your interests, as well as your services, and they allow us to better understand how users use our site, which in turn helps us focus our resources on features that are most popular with our user communities. They also give us insight into improving our services which benefits you, the customer.
You are always free to decline our cookies if your browser permits, but some parts of our site, including our registered customer account websites may not work properly in that case. If you would like more information on how to remove our specific cookies, please contact us and we will be glad to assist with this process.
This is standard practice for all websites and services on the internet.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. This is based only on Canadian and USA Law.
We use industry-standard methods to protect your personally identifiable information from unauthorized access. Among other techniques, we usually store such information on a computer behind our “firewall” in a secure location, and we often restrict the number of employees internally who can access such data. Of course, there is no such thing as “perfect security” on the Internet. If at any time we feel as though any data has been compromised, we will notify you immediately.
Amendments to this policy will be posted at this URL and will be effective when posted. We are under no obligation to notify you, the end user at any time of changes that may impact this policy, or any other policy and service agreement from the company.
We reserve the right to change our privacy and security information at any time, on this or any page on our site, without notification. We suggest you review this information provided on the page, and our website frequently.
We reserve the right to cancel without penalty any service contract for any reason if we suspect that the service does not meet expectations or maintains the level of service that is either implied or deemed reasonable by the originating offer from the contract and or service itself.